Learn more about what changes we can facilitate.
Solo (individual) downgrades to lower distance categories within the same event are permitted (no additional fee). Solo upgrades to higher distance categories and team categories must pay the difference between the existing fee paid and the current cost of the new category +HK$100 admin fee. Requests are accepted up to 72 hours prior to event start time. No full or partial refunds permitted for any category changes, cancellations, or transfers. Transfers to other GreenRace events are not permitted under any circumstances.
- Submit the online request form
- We will contact you within 72 hours to confirm the upgrade/downgrade and send you a payment link for the fee difference + administration fee of HKD$100. Note the admin fee will be waived for distance downgrades.
We allow deferral to the same race in the follow year of the same distance or shorter.
We will contact you within 72 hours to confirm the deferral. Deferral administration fee is HKD$100.
Although we do not refund race entries under any circumstances, all entries are fully transferable within the same event up to 72 hours before race start. Maximum one transfer per entry is permitted. No full or partial refunds are permitted for any category changes, cancellations, or transfers. A fee of HK$100 applies.